Yes, you can cancel your subscription at any time and we will immediately process your request for cancellation.
Message credits are assigned and used when a message is sent by a user to your chatbot and when your chatbot responds. They are also used when you train your chatbots, but not when you just upload documents or links.
Yes, the basic plan offers a free trial with set amount message credits for testing the system.
Payment is handled by Stripe, we do not process or store any payment information directly and we accept all major credit cards.
Yes, please contact our sales team to learn more about discounted pricing for non-profits.
This varies greatly, but a typical one sentence message will use up to 3 message credits. A response from your chatbot can use 3-6 message credits depending on how detailed the response is.
Hey, I'm Nate. For now please email me directly, I am one person who both built and runs the site. Email me here